Beneficiary Resource Directory

This directory provides a state-by-state listing of Medicare carriers, Peer Review Organizations (PROs), Medicare durable medical equipment regional carriers, state insurance counseling offices, and numbers for the Health Care Financing Administration's 10 regional offices. An explanation of the assistance available from each of these organizations follows.

Medicare Carriers can answer questions about Medicare coverage and Medicare Part B claims. The toll-free 800 numbers listed, in many cases, can be used only in the states where the carriers are located. Out-of-state callers may use a carrier's commercial number, if one is listed.

Peer Review Organizations (PROs) are groups of practicing doctors and other health care professionals paid by the federal government to monitor the quality of care provided to Medicare patients by hospitals, skilled nursing facilities, home health agencies, managed care plans, and ambulatory surgical centers. If the quality of care you received from one of these facilities was unsatisfactory or you think you are being discharged from the hospital too early, you may file a written complaint with your state's PRO.

If you need help in preparing the complaint, the PRO will take the information from you over the telephone and write the complaint for you.

Durable Medical Equipment Regional Carriers can tell you what durable medical equipment (wheelchairs, hospital beds, prosthetics, etc.) is covered by Medicare and what the Medicare-approved amount is for a particular piece of equipment. The regional carrier can also identify durable medical equipment suppliers in your area who are approved by Medicare. If you have a complaint about a supplier or suspect that you have been improperly billed for durable medical equipment or otherwise defrauded, contact your durable medical equipment regional carrier.

State Insurance Counseling and Assistance Programs can provide you with general information about Medicare, Medicaid, managed care plans, and the various types of health insurance available to supplement Medicare, including Medigap and long-term care insurance. Counselors can also help you with questions about your medical bills, insurance claims, and Medicare benefit explanation forms. The services are free.

The Social Security Administration can answer questions about Medicare enrollment, entitlement, and premiums, and help you replace a lost Medicare card. Call 1-800-772-1213 (TTY/TDD 1-800-325-0778).

Health Care Financing Administration Regional Offices can answer questions about Medicare policy and help resolve Medicare-related problems involving a Medicare carrier, PRO, or other organization that is under contract to the federal government to serve Medicare beneficiaries. These offices can also give you the names of managed care plans that serve your area. For general information about Medicare or for help with a specific issue, you should first contact the organization listed herein that provides the services you need or handles the type of issues or problems that you want help with. If you still are not satisfied, call the HCFA regional office that serves your state. The service areas and telephone numbers appear below.


Listing by State/Territory

A | C | D | F | G | H | I K | L | M | N | O | P | R | S | T | U | V | W |


ALABAMA

Medicare Carriers
Blue Cross/Blue Shield of Alabama
1-800-292-8855 or (205) 988-2244

Insurance Counseling and Information
Insurance-Information Counseling and Assistance Program
1-800-243-5463

Peer Review Organizations (PROs)
Alabama Quality Assurance Foundation
1-800-760-3540

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452
Spanish: 1-800-213-5446


ALASKA

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
Insurance Counseling Program
1-800-478-6065

Peer Review Organizations (PROs)
PRO-WEST
1-800-445-6941
in Anchorage: (503) 562-2252

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


AMERICAN SAMOA

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
None

Peer Review Organizations (PROs)
Mountain Pacific Quality Health Foundation
1-800-524-6550 or (808) 545-2550

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


ARIZONA

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
Medicare Information Referral
1-800-432-4040

Peer Review Organizations (PROs)
Health Services Advisory Group, Inc.
1-800-626-1577

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


ARKANSAS

Medicare Carriers
Blue Cross/Blue Shield
1-800-482-5525 or (501) 378-2320

Insurance Counseling and Information
Senior Insurance Network
1-800-852-5494

Peer Review Organizations (PROs)
Arkansas Foundation for Medical Care, Inc.
1-800-272-5528

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


CALIFORNIA

Medicare Carriers
Transamerica Occidental Life Ins. Co.
Counties of Los Angeles, Orange, San Diego, Ventura, Imperial, San Luis Obispo, and Santa Barbara: 1-800-675-2266 or (213) 748-2311

Rest of State:
National Heritage Insurance Co.
1-800-952-8627 or (916) 743-1583

Insurance Counseling and Information
Health Insurance Counseling and Advocacy Program
1-800-434-0222

Peer Review Organizations (PROs)
California Medical Review, Inc.
1-800-841-1602 or (415) 882-5800

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


COLORADO

Medicare Carriers
Blue Shield of North Dakota
1-800-322-6681 or (303) 831-2661

Insurance Counseling and Information
Senior Health Insurance Assistance Program
1-800-544-9181

Peer Review Organizations (PROs)
Colorado Foundation for Medical Care
1-800-727-7086 or (303) 695-3333

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


CONNECTICUT

Medicare Carriers
MetraHealth Insurance Company
1-800-982-6819
Meriden: (203) 237-8592

Insurance Counseling and Information
Programs for Health Insurance Assistance, Outreach, Information and Referral (CHOICES)
1-800-994-9422

Peer Review Organizations (PROs)
Connecticut Peer Review Organization, Inc.
1-800-553-7590 or (860) 632-2008

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


DELAWARE

Medicare Carriers
Xact Medicare Services
1-800-851-3535

Insurance Counseling and Information
ElderInfo
1-800-336-9500

Peer Review Organizations (PROs)
West Virginia Medical Institute, Inc.
1-800-642-8686 ext. 266
in Wilmington: (302) 655-3077

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


DISTRICT OF COLUMBIA

Medicare Carriers
Xact Medicare Services
1-800-233-1124

Insurance Counseling and Information
Health Insurance Counseling Project
(202) 676-3900

Peer Review Organizations (PROs)
Delmarva Foundation for Medical Care, Inc.
DC: 1-800-999-3362
MD: 1-800-492-5811

Durable Medical Equipment Regional Carriers
AdminaStar Federal, Inc.
1-800-270-2313


FLORIDA

Medicare Carriers
Blue Cross/Blue Shield of Florida

For all your other Medicare needs:
1-800-333-7586 or (904) 355-3680

Insurance Counseling and Information
Serving Health Insurance Needs of Elders
1-800-963-5337

Peer Review Organizations (PROs)
Florida Medical Quality Assurance, Inc.
1-800-844-0795 or (813) 354-9111

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


GEORGIA

Medicare Carriers
Cahaba Government Benefits Administrators
1-800-727-0827 or (912) 920-2412

Insurance Counseling and Information
Health Insurance Counseling and Referral for the Aging
1-800-669-8387

Peer Review Organizations (PROs)
Georgia Medical Care Foundation
1-800-982-0411 or (404) 982-0411

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


GUAM

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
None

Peer Review Organizations (PROs)
Mountain Pacific Quality Health Foundation
1-800-524-6550 or (808) 545-2550

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


HAWAII

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
SAGE PLUS
(808) 586-0100

Peer Review Organizations (PROs)
Mountain Pacific Quality Health Foundation
1-800-524-6550
in Oahu: (808) 545-2550

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


IDAHO

Medicare Carriers
Medicare Part B
1-800-627-2782 or (615) 244-5650

Insurance Counseling and Information
Senior Health Insurance Benefits Advisors
1-800-247-4422

Peer Review Organizations (PROs)
PRO-WEST
1-800-445-6941 or (208) 343-4617

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


ILLINOIS

Medicare Carriers
Claims/Health Care Service Corp.
1-800-642-6930 or (312) 938-8000
TTY/TDD: 1-800-535-6152

Insurance Counseling and Information
Senior Health Insurance Program
1-800-548-9034

Peer Review Organizations (PROs)
Illinois Foundation for Medical Care
1-800-647-8089

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


INDIANA

Medicare Carriers
AdminaStar Federal
1-800-622-4792 or (317) 842-4151

Insurance Counseling and Information
Senior Health Insurance Information Program
1-800-452-4800

Peer Review Organizations (PROs)
Health Care Excel, Inc.
1-800-288-1499

Durable Medical Equipment Regional Carriers
AdminaStar Federal
1-800-270-2313


IOWA

Medicare Carriers
IASD Health Services Corporation
Blue Cross/Blue Shield of Iowa
1-800-532-1285 or (515) 245-4785

Insurance Counseling and Information
Senior Health Insurance Information Program
1-800-351-4664

Peer Review Organizations (PROs)
Iowa Foundation for Medical Care
1-800-752-7014 or (515) 223-2900

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


KANSAS

Medicare Carriers
Medicare/Blue Cross/Blue Shield of Kansas
1-800-432-3531 or (913) 232-3773

Insurance Counseling and Information
Senior Health Insurance Counseling for Kansas
1-800-860-5260

Peer Review Organizations (PROs)
The Kansas Foundation for Medical Care
1-800-432-0407 or (913) 273-2552

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


KENTUCKY

Medicare Carriers
AdminaStar of Kentucky
1-800-999-7608 or (502) 425-6759

Insurance Counseling and Information
Kentucky Benefits Counseling
1-800-372-2973

Peer Review Organizations (PROs)
Health Care Excel, Inc.
1-800-288-1499

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


LOUISIANA

Medicare Carriers
Louisiana Medicare Part B
1-800-462-9666
Baton Rouge: (504) 927-3490

Insurance Counseling and Information
Senior Health Insurance Information Program
1-800-259-5301

Peer Review Organizations (PROs)
Louisiana Health Care Review, Inc.
1-800-433-4958 or (504) 926-6353

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


MAINE

Medicare Carriers
National Heritage Insurance Company
1-800-492-0919

Insurance Counseling and Information
Health Insurance Counseling Program
1-800-750-5353

Peer Review Organizations (PROs)
Northeast Health Care Quality Foundation
1-800-722-0151

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


MARYLAND

Medicare Carriers
Counties of Montgomery & Prince Georges:
Exact Medicare Services
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Rest of state:
Trail Blazer Enterprises
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
Senior Health Insurance Counseling and Advocacy Program
1-800-243-3425

Peer Review Organizations (PROs)
Delmarva Foundation for Medical Care
1-800-492-5811
Outside Maryland: 1-800-645-0011

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


MASSACHUSETTS

Medicare Carriers
National Heritage Insurance Company
1-800-882-1228

Insurance Counseling and Information
Serving Health Information Needs of Elders
1-800-882-2003

Peer Review Organizations (PROs)
Massachusetts Peer Review Organization
1-800-252-5533 or (617) 890-0011

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


MICHIGAN

Medicare Carriers
Michigan Medicare Claims
In 906 area code: 1-800-562-7802
Rest of State: 1-800-482-4045 or (313) 225-8200

Insurance Counseling and Information
Medicare/Medicaid Assistance Program
1-800-803-7174

Peer Review Organizations (PROs)
Michigan Peer Review Organization
1-800-365-5899

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


MINNESOTA

Medicare Carriers
MetraHealth Medicare
1-800-352-2762 or (612) 884-7171

Insurance Counseling and Information
Health Insurance Counseling Program
1-800-333-2433

Peer Review Organizations (PROs)
Stratis Health
1-800-444-3423 or (612) 854-3306

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


MISSISSIPPI

Medicare Carriers
United Health Care Insurance Co.
1-800-682-5417 or (601) 956-0372

Insurance Counseling and Information
Insurance Counseling and Assistance Program
1-800-948-3090

Peer Review Organizations (PROs)
Foundation for Medical Care
1-800-844-0600 or (601) 354-0304

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


MISSOURI

Medicare Carriers
Blue Cross/Blue Shield of Kansas
Counties of: Andrew, Atchison, Bates, Benton, Buchanan, Caldwell, Carroll, Cass, Clay, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Platte, Ray, St. Claire, Saline, Vernon, and Worth: 1-800-892-5900 or (816) 561-0900

Rest of state:
Medicare General American Life Insurance Company
1-800-392-3070 or (314) 843-8880

Insurance Counseling and Information
Community Leaders Assisting the Insured of Missouri
1-800-390-3330

Peer Review Organizations (PROs)
Missouri Patient Care Review Foundation
1-800-347-1016

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


MONTANA

Medicare Carriers
Blue Cross/Blue Shield of Montana
1-800-332-6146 or (406) 444-8350

Insurance Counseling and Information
Partnership for Health Insurance Information, Counseling and Assistance Program
1-800-322-2272

Peer Review Organizations (PROs)
Mountain Pacific Quality Health Foundation
1-800-497-8232 or (406) 443-4020

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


NEBRASKA

Medicare Carriers
Medicare Part B Blue Cross/Blue Shield of Kansas
1-800-633-1113

Insurance Counseling and Information
Health Insurance Information Counseling Assistance Program
(402) 471-2201

Peer Review Organizations (PROs)
The Sunderbruch Corp. of Nebraska
1-800-247-3004 or (402) 474-7471

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


NEVADA

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
Medicare Insurance, Counseling and Assistance Program
1-800-307-4444

Peer Review Organizations (PROs)
HealthInsight
1-800-748-6773 or (702) 385-9933

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


NEW HAMPSHIRE

Medicare Carriers
National Heritage Insurance Company
1-800-447-1142

Insurance Counseling and Information
Health Insurance Counseling, Education and Assistance
1-800-852-3388 or (603) 225-9000

Peer Review Organizations (PROs)
Northeast Health Care Quality Foundation
1-800-772-0151 or (603) 749-1641

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052 or (603) 749-1641


NEW JERSEY

Medicare Carriers
Xact Medicare Services
1-800-462-9306

Insurance Counseling and Information
Counseling on Health Insurance for Medicare Enrollees
1-800-792-8820

Peer Review Organizations (PROs)
The PRO of New Jersey Inc.
1-800-624-4557 or (908) 238-5570

Durable Medical Equipment Regional Carriers
United Health Care Insurance Company
1-800-842-2052


NEW MEXICO

Medicare Carriers
Medicare Services New Mexico
1-800-423-2925 or (505) 821-3350

Insurance Counseling and Information
Health Insurance Benefits Assistance Corps
1-800-432-2080

Peer Review Organizations (PROs)
New Mexico Medical Review Association
1-800-279-6824 or (505) 842-6236

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


NEW YORK

Medicare Carriers
Empire Medicare Services
Counties of Bronx, Columbia, Delaware, Dutchess, Greene, Kings, Nassau, New York, Orange, Putnam, Richmond, Rockland, Suffolk, Sullivan, Ulster and Westchester:
1-800-442-8430 or (516) 244-5100

Group Health
Queens City: (212) 721-1770

BC/BS of Western N.Y.
Rest of state: 1-800-252-6550 or (607) 766-6223

Insurance Counseling and Information
Health Insurance Information Counseling and Assistance Program
1-800-333-4114
In New York City: (212) 869-3850

Peer Review Organizations (PROs)
Island Peer Review Organization, Inc.
1-800-331-7767 or (516) 326-7767

Durable Medical Equipment Regional Carriers
United Health Insurance Co.
1-800-842-2052


NORTH CAROLINA

Medicare Carriers
CIGNA
1-800-672-3071 or (910) 665-0348

Insurance Counseling and Information
Seniors' Health Insurance Information Program
1-800-443-9354

Peer Review Organizations (PROs)
Medical Review of North Carolina
1-800-722-0468 or (919) 851-2955

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


NORTH DAKOTA

Medicare Carriers
Blue Shield of North Dakota
1-800-247-2267 or (701) 277-2363

Insurance Counseling and Information
Senior Health Insurance Counseling
1-800-247-0560

Peer Review Organizations (PROs)
North Dakota Health Care Review, Inc.
1-800-472-2902 or (701) 852-4231

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


OHIO

Medicare Carriers
Medicare/Nationwide Mutual Insurance Co.
1-800-282-0530 or (614) 249-7157

Insurance Counseling and Information
Senior Health Insurance Information Program
1-800-686-1578

Peer Review Organizations (PROs)
Peer Review Systems, Inc.
1-800-837-0664 or 1-800-589-7337

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


OKLAHOMA

Medicare Carriers
Medicare Services Oklahoma
1-800-522-9079 or (405) 848-7711

Insurance Counseling and Information
Senior Health Insurance Counseling Program
1-800-763-2828

Peer Review Organizations (PROs)
Oklahoma Foundation for Medical Quality
1-800-522-3414 or (405) 840-2891

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


OREGON

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
SHIBA
1-800-722-4134

Peer Review Organizations (PROs)
Oregon Medical Professional Review Org.
1-800-344-4354 or (503) 279-0100

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


PENNSYLVANIA

Medicare Carriers
Xact Medicare Services
1-800-382-1274

Insurance Counseling and Information
APPRISE
1-800-783-7067

Peer Review Organizations (PROs)
Keystone Peer Review Organization, Inc.
1-800-222-0711 or (717) 564-8288

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


PUERTO RICO

Medicare Carriers
Triple-S, Inc.: in Puerto Rico
1-800-981-7015 , in San Juan Metro Area: (787) 749-4900

Insurance Counseling and Information
Programa de Informacion Conseiera Y Acceso A Medicare, Medicaid: (809) 721-8590

Peer Review Organizations (PROs)
Quality Improvement Professional Research Org.: (787) 753-6705 or (787) 753-6708

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators: 1-800-213-5452


RHODE ISLAND

Medicare Carriers
Blue Cross/Blue Shield of RI
1-800-662-5170 or (401) 861-2273

Insurance Counseling and Information
Senior Health Insurance Program
1-800-322-2880

Peer Review Organizations (PROs)
Rhode Island Quality Partners, Inc.
1-800-553-7590

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


SOUTH CAROLINA

Medicare Carriers
Palmetto Government Benefits Administrators
1-800-868-2522 or (803) 788-3882

Insurance Counseling and Information
Insurance Counseling, Assistance, and Referral for Elders
1-800-868-9095

Peer Review Organizations (PROs)
Carolina Medical Review
1-800-685-1512 or (803) 731-8225

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


SOUTH DAKOTA

Medicare Carriers
Blue Shield of North Dakota
1-800-437-4762 or (701) 277-2363

Insurance Counseling and Information
Senior Health Information and Insurance Education Program
1-800-822-8804

Peer Review Organizations (PROs)
South Dakota Foundation for Medical Care
1-800-658-2285 or (605) 336-3505

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


TENNESSEE

Medicare Carriers
CIGNA Medicare
1-800-342-8900 or (615) 244-5650

Insurance Counseling and Information
I.C.A. Project
1-800-525-2816

Peer Review Organizations (PROs)
Mid-South Foundation for Medical Care
1-800-489-4633

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


TEXAS

Medicare Carriers
Blue Cross & Blue Shield of Texas
1-800-442-2620 or (214) 235-3433

Insurance Counseling and Information
Health Information, Counseling, and Advocacy Program
1-800-252-9240

Peer Review Organizations (PROs)
Texas Medical Foundation
1-800-725-8315 or (512) 329-6610

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


UTAH

Medicare Carriers
Blue Shield of Utah
1-800-426-3477 or (801) 481-6196

Insurance Counseling and Information
Health Insurance Information Program
1-800-439-3805

Peer Review Organizations (PROs)
HealthInsight
1-800-274-2290

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


VERMONT

Medicare Carriers
National Heritage Insurance Company
1-800-447-1142

Insurance Counseling and Information
Health Insurance Counseling and Assistance
1-800-642-5119

Peer Review Organizations (PROs)
Northeast Health Care Quality Foundation
1-800-772-0151 or (603) 749-1641

Durable Medical Equipment Regional Carriers
United Health Care Insurance Co.
1-800-842-2052


VIRGIN ISLANDS

Medicare Carriers
Triple-S, Inc.
1-800-474-7448

Insurance Counseling and Information
I.C.A. Program
(809) 774-2991

Peer Review Organizations (PROs)
Virgin Islands Medical Institute, Inc.
(809) 778-6470

Durable Medical Equipment Regional Carriers
Palmetto Government Benefits Administrators
1-800-213-5452


VIRGINIA

Medicare Carriers
Xact Medicare Services
Counties of: Arlington, Fairfax
1-800-233-1124

MetraHealth
Rest of state: 1-800-552-3423 or (804) 330-4786

Insurance Counseling and Information
Insurance Counseling Assistance Project
1-800-552-3402

Peer Review Organizations (PROs)
Virginia Health Quality Center
DC, MD, VA: 1-800-545-3814 or (804) 289-5320
Richmond: (804) 289-5397

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


WASHINGTON

Medicare Carriers
Medicare Part B
1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048)

Insurance Counseling and Information
Statewide Health Insurance Benefits Advisors
1-800-397-4422

Peer Review Organizations (PROs)
PRO-WEST
1-800-445-6941
or (206) 368-8272

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095


WEST VIRGINIA

Medicare Carriers
Nationwide Mutual Insurance Co.
1-800-848-0106 or (614) 249-7157

Insurance Counseling and Information
Senior Health Insurance Network
1-800-642-9004

Peer Review Organizations (PROs)
West Virginia Medical Institute, Inc.
1-800-642-8686, ext. 266
Charleston: (304) 346-9864

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


WISCONSIN

Medicare Carriers
Medicare/WPS
1-800-944-0051 or (608) 221-3330
TTY/TDD: 1-800-828-2837

Insurance Counseling and Information
Medigap Helpline: Elderly Benefit Specialist Program
1-800-242-1060

Peer Review Organizations (PROs)
Wisconsin Peer Review Organization
1-800-362-2320 or (608) 274-1940

Durable Medical Equipment Regional Carriers
AdminaStar Federal Inc.
1-800-270-2313


WYOMING

Medicare Carriers
Blue Cross & Blue Shield of North Dakota
1-800-442-2371 or (307) 632-9381

Insurance Counseling and Information
Senior Health Insurance Information Program
1-800-856-4398

Peer Review Organizations (PROs)
Mountain Pacific Quality Health Foundation
1-800-497-8232 or (406) 443-4020

Durable Medical Equipment Regional Carriers
CIGNA Medicare
1-800-899-7095

Last Updated December 22, 1997


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