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Federal News Radio 1050 AM - July 8, 2009
Democrat and Chronicle - Jan. 14, 2010
Miami Herald- Oct. 24, 2009
ABC News - Sept. 28,2009
Los Angeles Times - Sept. 13, 2009

Federal News Radio 1050 AMSmart Consumer Tips From the Federal Citizen Information Center



March 6, 2010

The Federal Citizen Information Center offers up-to-date information on important consumer issues and suggestions on how to report a problem to the people who can actually do something about it. Here are some of their tips :

Know When Products are Recalled - A nationwide recall on a faulty vehicle or tainted food product doesn't do you any good if you don't know about it. Get timely recall notices delivered via email, check your vehicle to see if there are any preexisting recalls, or report an unsafe product to the U.S. Consumer Product Safety Commission. Read more.

Democrat and ChronicleNo Exercise Excuses



Jan. 14, 2010

Most people will probably stop at some point this month, look in the mirror and promise themselves that 2010 will be the year they finally get the body they've always wanted. USA.gov (the official Web portal of the federal government) lists "losing weight" and "getting fit" among the most popular New Year's resolutions.

It's a no-brainer in a world where beautiful people and buff bodies take up most magazine covers, and The Biggest Loser is one of the most popular shows on television. Read more.

Miami HeraldA Shortcut Through Red Tape


Oct. 24, 2009

You've got a problem: You need housing assistance. Or a small business loan. Or a copy of your birth certificate. You know you need to call someone in the government, but who?

Which government office or website is the right one to help you with your problem?

Call 800-FED-INFO, the U.S. government's free, official hotline for information on government benefits and services. Read more.

ABC News logoHandbook Is 'Goldmine' for Savvy Consumers





Sept. 28, 2009

Even in the best of times, there are lots of potential consumer pitfalls and problems and, last I checked, these are not the best of times. So, three cheers for a government offering that actually helps. It is the annual "Consumer Action Handbook," a 170-page guide to most everything we spend money on. And you don't have to spend any more money to get it. It's free!

The most popular section of the handbook includes a sample complaint letter and guidance on which government agencies can help with different kinds of consumer problems. Yes, there are dozens of government agencies out there whose job it is to intercede on behalf of consumers! And guess what? Their services, too, are free. Contacting the private, nonprofit Better Business Bureau is not enough. And hiring a lawyer costs too much. You want to add these public servants to your arsenal and this book tells you where to find them. Read more.

LA times logoGovernment's Consumer Action Handbook tells how to pursue complaints

Sept. 13, 2009

The statement "I'm from the government, and I'm here to help you" is considered one of the great lies of our time.

But if you've ever had a beef with a contractor, wanted to check the complaint record of the company offering you a cut-rate homeowner insurance policy, wondered how to escalate your problem with the local electric company or couldn't get the installer to come back to take a look at your new but balky furnace, Uncle Sam really is here to help.

Just off the presses, the 30th edition of the Consumer Action Handbook from the General Service Administration's Office of Citizen Services and Communication is chock-full of goodies for aggravated citizens who don't know how or where to complain. Read more.

Federal News Radio 1050 AMFrom 'Pueblo, Colorado 81009' to USA.gov



July 8, 2009

Within the last few weeks, the General Services Administration has unveiled a new television public service announcement for one of its most popular public services: the government information web portal, USA.gov.

"It's called 'For the People'," explains Teresa Nasif, Director of the Federal Citizen Information Center , part of the Office of Citizen Services and Communications at GSA.>Read more.
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